Our Policies

INTRA VINO Website Terms and Conditions of Use


INTRA VINO reserves the right to change these Terms and Conditions of Use at any time without prior notice by posting changed Terms and Conditions of Use on the INTRA VINO Websites, and you are advised to review the INTRA VINO Websites regularly for any changes. These Terms and Conditions of Use were last updated on August 14, 2020. In any event, you agree that by accessing and using an INTRA VINO Website you are bound by these terms and conditions as the same may be changed from time to time.



If you choose to register with INTRA VINO for the purchase of goods, you agree to: (i) provide true, current and complete information about yourself, online; and (ii) maintain and promptly update on-line information about yourself to keep it true, current and complete.



Some features of an INTRA VINO Website may be accessed only by use of a login name and password. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized INTRA VINO representative.


All login names and passwords remain the property of INTRA VINO, and may be cancelled or suspended at any time by the INTRA VINO without any notice or liability to you or any other person. INTRA VINO is not under any obligation to verify the actual identity or authority of the user of any login name or password.


You must immediately notify INTRA VINO of any unauthorized use of your login name or password, or if you know or suspect that your login name or password has been lost or stolen, has become known to any other person, or has been otherwise compromised.



While every effort is made to ensure the accuracy of the information on INTRA VINO Websites, no warranty of accuracy or completeness is expressed or implied. We reserve the right to correct errors and to change or update information at any time without notice.




Any link, (including hyperlinks, buttons or referral devices of any kind) used on an INTRA VINO Website is provided for your convenience only, and you access any link at your own risk. The appearance of a link on an INTRA VINO Website does not constitute an endorsement, recommendation or certification by INTRA VINO, nor should the presence of a link in any way be construed as a suggestion that the site has any relationship with INTRA VINO.




You will be contacted by email once your order has shipped or is ready for pick up. When you pick up Products in-store, you must present a copy of your “Ready For Pickup” notification (which will be emailed to you), and government-issued photo ID, along with proof of legal drinking age. Products will only be delivered to, and may only be picked up by, a person 19 years of age or older, who is not or does not appear to be intoxicated. It is your responsibility to be at the delivery address to receive your shipment




Customers may return any Product purchased through the INTRA VINO Website, for a refund equal to the purchase price (excluding the amount of the delivery charge (if any)) for such Product), subject to the following conditions: (i) the Product is in saleable condition (including Vintages products and beer purchased as a Regular or Specialty Customer Sale); (ii) it is accompanied by the original receipt; and (iii) it is returned within seven (7) days of purchase. The Customer will be refunded in the applicable method of payment as used for the purchase.


All Product returns must be made in person at an INTRA VINO office and require the customer’s name, address and telephone number and the customer’s signature to acknowledge receipt of the refund. Customers returning Product must also show valid, government-issued photo ID to verify their identity. If a customer does not provide this information, the return will not be processed.