Our Policies

PURCHASE

Intra Vino Inc. is proud to offer to our customers in Canada an unparalleled choice of products from around the world. As you may know, LCBO regulates the commerce of alcoholic beverages in Ontario and for this reason, we have some procedures that we have to follow that you can see below:​

  • For Licensed Establishments, you can contact us directly through chat or email to request a quotation.

  • Intra Vino as the Agent of the products arranges for purchases from the LCBO on the Licensees' or private customers behalf.

  • Prices may change at any time without prior notice.

  • For a Private Customer who does not have a license, you can buy any product at LCBO physical and/or online store (e-commerce). If you can't find what you need, please contact us via chat or email us, we will be happy to help you find which LCBO store has the item available to purchase right away. In case LCBO doesn’t have the product that you are looking for, we can place your order as a consignment directly with us and it takes 3-4 business days to process. In this case, the minimum order is one carton.

  • Full payment required before delivery. We accept payment through Visa & MasterCard.

LOGISTICS

  • If you are located in GTA Toronto and you purchased a product from Intra Vino Inc.’s LCBO Consignment inventory, we can schedule a delivery depending on where you are located or contact us to find the best way for you.

  • If you are located outside GTA Toronto, please contact us to find the best way to delivery to you.

  • If you purchased our products through the LCBO web site, please contact www.hellolcbo.com  or call 1-800-668-5226, in case you have an issue with your order or the delivery status.

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